Jennifer P.

South Africa

I travelled to Vienna via Ethiopa and on arrival my suitcase from the hold never got off the plane. We reported the incident immediately and were informed it would be sent at a later stage. My entire stay in Austria I had no luggage, and to this day, 8 months later still nothing. ClaimAir have been absolutely amazing in collecting funds towards the loss of items. I am extremely grateful for their assistance and for the payment into my account.

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