Marcus E.

Sweden

Lufthansa lost family of five’s skiing equipment for five days despite direct flight. Despite the fact that Lufthansa basically destroyed a family skiing vacation, no help was offered and ignorance and arrogance was the company’s way of communicating. In this situation claim air offered their help and smoothly and professionally delivered a reimbursement with an attitude quite the opposite of Lufthansa. Thank you so much for your help Claim Air! I strongly recommend the assistance of Claim Air!

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