My luggage was lost on the way to a conference in Rehovot in January 2017. With a lot of tracking involved, it was found and delivered back, about a week after my return to Denmark. From this experience in tracking the suitcase with El Al, I knew I doubted I would go along with all the administration involved in filing a claim for reimbursement and pursuing it. ClaimAir did so on my behalf and was successful - about 7 months later I received my compensation for the extra expenses I had. Thank you, ClaimAir team!