Your flight angels

Customer stories

We help people. We do it with love.

Thank you, thank you, thank you. You truly made a nightmare situation easy to deal with :-)

After my 2 daughters and son-in-law were stranded in Shanghai as a result of Lufthansa's mechanical failure (3rd day running), a 14 hour preventable delay and final flight cancellation, I wrote to Lufthansa and claimed compensation...

Charlotte J.

New Zealand
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Jakub was very helpful and it was basically effortless.

I tried to redeem the money myself with very little response from Finnair and then turned to ClaimAir who helped me out.

Dennis W.

Sweden
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Hello Jakub and Claimair. Thanks a lot for getting the compensation for delayed flight to me. ... Read more

Jana B.

Czech Republic
I was struggling for a month with Turkish Airlines about two claims for delay and damaged baggage. Jakub at ClaimAir too... Read more

Marlene G.

France
Fabulous service, patiently chasing the reluctant airline for making them pay the rightful compensation!

Harri H.

Finland
Your service was an excellent resource and if I am ever inconvenienced by the airlines again, you will be the first call... Read more

Brian S.

USA
As on the way from Germany to France, our baby stroller got lost, so I decided to contact ClaimAir. Even though it did t... Read more

Annika U.

Estonia
I could not fly from Paris to Miami on July 24 due to the airline's technical problem. We were able to take a flight the... Read more

Franck

USA
I was lucky to have a chance to cooperate with Jakub from ClaimAir when I was dealing with a refund of money for a delay... Read more

Štěpán T.

Czech Republic
I have successfully received the compensation from Austrian Airlines via ClaimAir. Easy, quickly, and without any additi... Read more

Irina S.

Russian Federation
My flight from London to Jakarta was delayed for 16 hours. My friend told me about ClaimAir. They were very helpful and ... Read more

Darshan P.

Indonesia
Everything worked perfectly. When I felt confused for a while, just a single email with ClaimAir sorted things out. T... Read more

Grzegorz

Poland
Czech Airlines had yet another delay. This time it took over 3 hours and it ruined a good part of my week. Claiming a co... Read more

Kateřina

Czech Republic
Not only I was delayed for 8 hours in Barcelona, but my stopover in Amsterdam was rerouted to... hell on earth, New York... Read more

George G.

Canada
Hey Jakub and ClaimAir, Thanks for the help, I got my compensation after using ClaimAir service I took Wizz Air from Pr... Read more

Snowkei

UK
Easy as a child's game. I submitted my claim, got an immediate reply and had the compensation in my bank account in two ... Read more

Alexander K.

United Kingdom
My flight was 3 hours and a half delay with Vueling. I was on holidays and really disappointed with the customer service... Read more

Beatrice

Italy
When flying for vacations with my family Brussels Airlines did not deliver our luggage to Porto. We were waiting 4 days ... Read more

Maciej

Poland
I was stuck in Vienna airport for more than 5 hours after NIKI Air cancelled my flight to Milan. I got a flight later th... Read more

L.K. J.

Italy
My parents traveled from Greece to Spain in April, however, Eurowings delivered their baggage 3 days after the arrival. ... Read more

Pakhi M.

India
My British Airways flight from Heathrow, London to Zurich, Switzerland was delayed for five hours plus. Found this exces... Read more

Michael B.

Switzerland
Simply awesome service. I had applied directly to the Finnair but they were playing with words. ClaimAir helped me and I... Read more

Eram J.

Sweden
When we flew from Malta to Prague with my girlfriend, we arrived with 3hrs and 2 minutes delay. We provided the informat... Read more

Miloš

Czech Republic
Alitalia lost our bags the day prior to a wedding we were attending in Sicily. Despite their assurances, our bags were s... Read more

Andrew

The Netherlands
So my flight was canceled and I had to wait 10 hours for a next one. This I thought happened often enough so I wasn't su... Read more

Suibhne

Ireland
Our flight was delayed for 7 hours, claimair successfully won compensation for us. Thank you very much. Read more

Iryna

Switzerland
I would like to thank ClaimAir team for handling my case in a very timely and professional way. They were keeping me inf... Read more

Severina S.

Switzerland
I just wanted to thank Kamila and the guys at ClaimAir for helping me get recompense for delays to my travel. Twice in 2... Read more

Gary

UK
I got my refund for delayed flight. Nice work!

Simonas

Lithuania
The agency dealt the problem of the delayed flight claim very quickly, They were really confident in the matter and alwa... Read more

Sandra

Lithuania
Thanks to your service we have received the compensation for a delayed flight. Previous communication with Wizzair was t... Read more

Honza

Czech Republic
The Staff from ClaimAir has been very helpful and responsive. Their service is absolutely worth the fee since they save ... Read more

Ana

Croatia
Delayed coming out of Amsterdam on IcelandAir for 2 hours and missed the days only connection to our US home airport. Cl... Read more

Kris K.

USA
My Lufthansa flight was cancelled, and subsequent flight was delayed, so the delay to Copenhagen was clearly subject to ... Read more

Jan

Denmark
My flight got suddenly cancelled (or delayed for 22 hrs they said) when I was already at gate over midnight. These angel... Read more

Tristan

Netherlands
After my flight was cancelled from Munich and had a delay because of this. I filled in the form on the ClaimAir website.... Read more

Lonneke

Netherlands
I express my gratitude to ClaimAir for their great help and correctness in the fair solving of my case (canceled flight ... Read more

Ivo C.

Bulgaria
Hassle free experience. First I filled my complaint through the airline website, after a while, the only offer me credit... Read more

Laddan

Germany
ClaimAir expediently obtained my compensation after my flight was canceled. Simple and effective. Would absolutely recom... Read more

David

France
I had a flight delay of around 4 hours, a friend recommended me to use ClaimAir and I did it because I had nothing to lo... Read more

Jordi S.

Spain
I had two claims for one missed flight and one delayed flight that almost ruined my trip. This loss took two whole days ... Read more

April

USA
I must admit that I got my money back thanks to Claimair. The process was very smooth, I just contacted the guys from Cl... Read more

Josep

Germany
I brought the case of my flight connection being missed due to airplane delays. The ClaimAir team assessed the situation... Read more

Dan

Canada
Because of the delay, I missed the connection flight and Claimair helped me get financial compensation. I have to also c... Read more

Nidal

Slovakia
After a series of troubles in a connected flight, ClaimAir team took very good care of the case and got me a decent comp... Read more

Rodrigo

Germany
Airline cancelled flight while I was waiting with my family for trip back from our holiday. In the end we had a 4 hour d... Read more

Ondřej

Czech Republic
I will for sure be using ClaimAir next time I have problem with my flight. Liked the way you handled this case and alway... Read more

Robin H.

Finland
My flight was canceled so I was stuck at Berlin airport for 7 hours. I had filed a case with ClaimAir and received compe... Read more

Tomáš

Czech Republic
Flawless service.. thanks for all your support

John

Canada
Not only Claimair helps us getting compensation, they also are a reminder to the airline companies that the can't do eve... Read more

Millescamps X.

USA
I had an excellent experience with ClaimAir. I got to know about them through my colleague when I shared about my flight... Read more

Jitha

Netherlands
Our flight RIX-IST-DXB with Turkish Airlines was cancelled and airline was given only one option: "you will fly only nex... Read more

Vladimir

Latvija
Thank you to Kamila, Martin and Dita in ClaimAir for successfully getting the compensation for our British Airways fligh... Read more

Sean

Ireland
I stayed for close to 9h at Valencia airport because of a technical breakdown. The company argued it was an extraordinar... Read more

Pauline D.

France
I was caught in the British Airways disaster of May 28 (massive IT failure, all flights cancelled from LHR and GWA) and ... Read more

Laurence

United Kingdom
A flight was canceled coming home from Baltimore on BA. Filed a claim through ClaimAir. Less than 3 months, the claim wa... Read more

Larry

Spain
My luggage was lost on the way to a conference in Rehovot in January 2017. With a lot of tracking involved, it was found... Read more

Erika

Denmark
We have luggage delayed for 6 days, ClaimAir team is very helpful to collect the claim fee from British Airways, and the... Read more

Lin Z.

USA
I received a substantial sum of money months after my flight was delayed in Berlin, meaning I had missed my connecting f... Read more

Danielle

Ireland
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