Your flight angels

Customer stories

We help people. We do it with love.

Thank you, thank you, thank you. You truly made a nightmare situation easy to deal with :-)

After my 2 daughters and son-in-law were stranded in Shanghai as a result of Lufthansa's mechanical failure (3rd day running), a 14 hour preventable delay and final flight cancellation, I wrote to Lufthansa and claimed compensation...

Charlotte J.

New Zealand
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Jakub was very helpful and it was basically effortless.

I tried to redeem the money myself with very little response from Finnair and then turned to ClaimAir who helped me out.

Dennis W.

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Hello Jakub and Claimair. Thanks a lot for getting the compensation for delayed flight to me. ... Read more

Jana B.

Czech Republic
I was struggling for a month with Turkish Airlines about two claims for delay and damaged baggage. Jakub at ClaimAir too... Read more

Marlene G.

Fabulous service, patiently chasing the reluctant airline for making them pay the rightful compensation!

Harri H.

Your service was an excellent resource and if I am ever inconvenienced by the airlines again, you will be the first call... Read more

Brian S.

As on the way from Germany to France, our baby stroller got lost, so I decided to contact ClaimAir. Even though it did t... Read more

Annika U.

I could not fly from Paris to Miami on July 24 due to the airline's technical problem. We were able to take a flight the... Read more


I was lucky to have a chance to cooperate with Jakub from ClaimAir when I was dealing with a refund of money for a delay... Read more

Štěpán T.

Czech Republic
I have successfully received the compensation from Austrian Airlines via ClaimAir. Easy, quickly, and without any additi... Read more

Irina S.

Russian Federation
My flight from London to Jakarta was delayed for 16 hours. My friend told me about ClaimAir. They were very helpful and ... Read more

Darshan P.

Everything worked perfectly. When I felt confused for a while, just a single email with ClaimAir sorted things out. T... Read more


Czech Airlines had yet another delay. This time it took over 3 hours and it ruined a good part of my week. Claiming a co... Read more


Czech Republic
Not only I was delayed for 8 hours in Barcelona, but my stopover in Amsterdam was rerouted to... hell on earth, New York... Read more

George G.

Hey Jakub and ClaimAir, Thanks for the help, I got my compensation after using ClaimAir service I took Wizz Air from Pr... Read more


Easy as a child's game. I submitted my claim, got an immediate reply and had the compensation in my bank account in two ... Read more

Alexander K.

United Kingdom
My flight was 3 hours and a half delay with Vueling. I was on holidays and really disappointed with the customer service... Read more


When flying for vacations with my family Brussels Airlines did not deliver our luggage to Porto. We were waiting 4 days ... Read more


I was stuck in Vienna airport for more than 5 hours after NIKI Air cancelled my flight to Milan. I got a flight later th... Read more

L.K. J.

My parents traveled from Greece to Spain in April, however, Eurowings delivered their baggage 3 days after the arrival. ... Read more

Pakhi M.

My British Airways flight from Heathrow, London to Zurich, Switzerland was delayed for five hours plus. Found this exces... Read more

Michael B.

Simply awesome service. I had applied directly to the Finnair but they were playing with words. ClaimAir helped me and I... Read more

Eram J.

When we flew from Malta to Prague with my girlfriend, we arrived with 3hrs and 2 minutes delay. We provided the informat... Read more


Czech Republic
Alitalia lost our bags the day prior to a wedding we were attending in Sicily. Despite their assurances, our bags were s... Read more


The Netherlands
So my flight was canceled and I had to wait 10 hours for a next one. This I thought happened often enough so I wasn't su... Read more


Our flight was delayed for 7 hours, claimair successfully won compensation for us. Thank you very much. Read more


I would like to thank ClaimAir team for handling my case in a very timely and professional way. They were keeping me inf... Read more

Severina S.

I just wanted to thank Kamila and the guys at ClaimAir for helping me get recompense for delays to my travel. Twice in 2... Read more


I got my refund for delayed flight. Nice work!


The agency dealt the problem of the delayed flight claim very quickly, They were really confident in the matter and alwa... Read more


Thanks to your service we have received the compensation for a delayed flight. Previous communication with Wizzair was t... Read more


Czech Republic
The Staff from ClaimAir has been very helpful and responsive. Their service is absolutely worth the fee since they save ... Read more


Delayed coming out of Amsterdam on IcelandAir for 2 hours and missed the days only connection to our US home airport. Cl... Read more

Kris K.

My Lufthansa flight was cancelled, and subsequent flight was delayed, so the delay to Copenhagen was clearly subject to ... Read more


My flight got suddenly cancelled (or delayed for 22 hrs they said) when I was already at gate over midnight. These angel... Read more


After my flight was cancelled from Munich and had a delay because of this. I filled in the form on the ClaimAir website.... Read more


I express my gratitude to ClaimAir for their great help and correctness in the fair solving of my case (canceled flight ... Read more

Ivo C.

Hassle free experience. First I filled my complaint through the airline website, after a while, the only offer me credit... Read more


ClaimAir expediently obtained my compensation after my flight was canceled. Simple and effective. Would absolutely recom... Read more


I had a flight delay of around 4 hours, a friend recommended me to use ClaimAir and I did it because I had nothing to lo... Read more

Jordi S.

I had two claims for one missed flight and one delayed flight that almost ruined my trip. This loss took two whole days ... Read more


I must admit that I got my money back thanks to Claimair. The process was very smooth, I just contacted the guys from Cl... Read more


I brought the case of my flight connection being missed due to airplane delays. The ClaimAir team assessed the situation... Read more


Because of the delay, I missed the connection flight and Claimair helped me get financial compensation. I have to also c... Read more


After a series of troubles in a connected flight, ClaimAir team took very good care of the case and got me a decent comp... Read more


Airline cancelled flight while I was waiting with my family for trip back from our holiday. In the end we had a 4 hour d... Read more


Czech Republic
I will for sure be using ClaimAir next time I have problem with my flight. Liked the way you handled this case and alway... Read more

Robin H.

My flight was canceled so I was stuck at Berlin airport for 7 hours. I had filed a case with ClaimAir and received compe... Read more


Czech Republic
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