Your flight angels

1 Introductory provisions

These Data Protection Rules (‘Rules’) of the company ClaimAir s.r.o, with registered office at Dlouhá 730/35, Staré Město, 110 00 Prague 1, company registration number 048 39 692, registered in the Commercial Register maintained by the Municipal Court in Prague, section C, entry no. 254500 (‘Provider’) regulate the rights and obligations of the contractual parties relating to data protection in connection with the Contract established in accordance with the Terms and Conditions (‘Service’ and ‘Contract for the Provision of Services’) concluded between the Provider and another natural or legal person (‘User’).

The Rules form an inseparable part of the Contract for the Provision of Services.

2 Protection of User's personal data

Personal data of a User who is a natural person is protected by generally binding legislation.

The User consents to the processing of the following personal data: name, surname, permanent residence address, email address, date of birth, telephone number, loyalty card numbers, bank account number numbers (collectively ‘Personal Data’).

The User consents to the processing of Personal Data by the Provider for the purposes of administration of a user account, for the purposes of performance of obligations arising from a Contract for the Provision of Services, and for the purposes of sending of commercial communications. The User confirms that the provided Personal Data is accurate and that it has been explained to the User that the provision of Personal Data is voluntary. Consent with the processing of Personal Data in full extent pursuant to this clause is not a condition which, if not complied with, would by itself preclude the conclusion of a Contract for the Provision of Services.

The User’s Personal Data may be handed over to third parties, in particular banks and operators of card associations. The Provider may delegate the processing of the User’s Personal Data to a third party as a processor.

The User acknowledges that he/she is obliged to provide correct and true Personal Data (when registering, in his/her user account) and that he/she is obliged to reflect any changes of his/her Personal Data in the user account without undue delay.

In the event that the User suspects that the Provider or processor (clause 2, paragraph 4) is processing the User’s Personal Data in a manner which is contrary to the protection of the User’s private and personal life or contrary to the law, in particular if the Personal Data is inaccurate in relation to the purpose of their processing, the User may request that the Provider or the processor provides an explanation and may also request that the Provider or the processor rectifies the situation.

If the User requests information relating to the processing of their Personal Data, the Provider is obliged to provide such information. The Provider is entitled to demand adequate reimbursement for the provision of information according to the previous sentence which does not exceed the necessary costs of the provision of such information.

3 Protection of third party personal data

In connection with the operation of the Service, the Provider may (at the User’s instigation) also process Personal Data of natural persons saved by the User as part of the Service.

For the purposes of a Contract for the Provision of Services, Personal Data means information relating to natural persons which is subject to the protection of the Personal Data Protection Act and which has been saved by the User or another person to the server as part of the Service.

The User undertakes to secure the consent of all data subjects with the processing of their Personal Data as part of the Service.

4 Sending of commercial messages and saving of cookies

The User consents to the sending of information relating to the Provider’s services or business to the User’s email address; the User further consents to the sending of the Provider’s commercial communications to the User’s email address.

The User consents to the saving of so-called cookies on his/her computer. In the event that it is possible to perform the Provider’s obligations arising from a Contract for the Provision of Services without cookies being saved on the User’s computer, the User may withdraw their consent under the first sentence of this paragraph at any time.

Having a question?
Send us a message