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Customer stories

We help people. We do it with love.

Thank you, thank you, thank you. You truly made a nightmare situation easy to deal with :-)

After my 2 daughters and son-in-law were stranded in Shanghai as a result of Lufthansa's mechanical failure (3rd day running), a 14 hour preventable delay and final flight cancellation, I wrote to Lufthansa and claimed compensation...

Charlotte J.

New Zealand
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Jakub was very helpful and it was basically effortless.

I tried to redeem the money myself with very little response from Finnair and then turned to ClaimAir who helped me out.

Dennis W.

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Hello Jakub and ClaimAir. Thanks a lot for getting the compensation for delayed flight to me. I did not know that such s... Read more

Jana B.

Czech Republic
I was struggling for a month with Turkish Airlines about two claims for delay and damaged baggage. Jakub at ClaimAir too... Read more

Marlene G.

Fabulous service, patiently chasing the reluctant airline for making them pay the rightful compensation!

Harri H.

My British Airways flight from Heathrow, London to Zurich, Switzerland was delayed for five hours plus. Found this exces... Read more

Michael B.

Simply awesome service. I had applied directly to the Finnair but they were playing with words. ClaimAir helped me and I... Read more

Eram J.

Hassle free experience. First I filled my complaint through the airline website, after a while, the only offer me credit... Read more


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