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Because of the delay, I missed the connection flight and Claimair helped me get financial compensation. I have to also commend the Austrian Airlines for being so prompt in their reaction to the claim thus accelerating the process from claim to compensation payoff, well done to all. Thank you Claimair for educating me in my rights as a passenger and representing me in all my claim process. The knowledge that I have someone to back me up helps me in my frequent flights.

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